Abstract
International offices are increasingly expected to manage complex partnership portfolios with limited time and staff capacity. This poster presents a practice-based model for an AI-enabled international office that strengthens routine operations while keeping human judgement, ethics, and care at the centre. Drawing on the everyday workflow of Ankara Yıldırım Beyazıt University International Relations Office in Türkiye, the poster maps how AI can support interconnected areas across internationalisation practice. These include partnership and agreement processes such as drafting, comparison, follow-up and consensus-building around agreements; mobility processes within Erasmus+ and Orhun exchange schemes, including guidance, checklist generation, communication templates, eligibility checks and document tracking; and Eurodesk-related youth information activities, where AI can support accessible communication, event preparation and opportunity guidance. The model also reflects AYBU’s experience as a TIES pilot university, highlighting how Asia-Europe cooperation can be strengthened through more responsive and digitally supported office practices. Rather than presenting AI as a replacement for professional expertise, the model positions AI as a co-worker that reduces repetitive workload, improves consistency, and frees staff time for relationship-building, student support, youth information and strategic internationalisation. The poster offers transferable principles and practical examples for more transparent, human-centred international office operations in the AI age.Learning objectives
- Understand how AI can support international office routines across partnerships, mobility, payments, communication, reporting and internal coordination.
- Explore a practical workflow model that balances AI-assisted efficiency with human judgement, ethics, data protection and institutional accountability.
- Recognise how AI-supported standardisation can reduce repetitive workload, improve consistency, strengthen transparency and enhance service quality for students, staff and partner institutions.
- Identify transferable practices that international offices can adapt according to their own regulatory, technological, staffing and institutional contexts.
